Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Options & Rates

We offer the following shipping options:

• Standard Shipping (3-7 business days): Calculated at checkout

• Express Shipping (1-3 business days): Calculated at checkout

Free Shipping

Enjoy free standard shipping on orders over $70.00 AUD for all retail products 

Order Tracking

Once your order is shipped, you will receive an email with your tracking number to follow your package’s journey.

Shipping Areas

We currently only ship across Australia. 

Delays

Shipping times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Questions?

For shipping inquiries or issues, reach out to us at hi@drinkgoodmatcha.com.au